Privacy Policy

Last Updated: March 7, 2025

At Zappy Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our services, including SMS/text messaging. By providing your phone number, you consent to receive text messages from Zappy World, LLC regarding appointment reminders, account updates, special offers, and other relevant service-related information. Message frequency may vary. Message and data rates may apply. For assistance, reply HELP or contact us at contact@zappyservices.com or call (323) 200-9900. To stop receiving messages, reply STOP. No further messages will be sent. For details, see our Privacy Policy at https://www.zappytax.com/privacy-policy.

1. Information We Collect

When you interact with Zappy Services, we may collect the following information:

• Your name

• Your phone number

• Your email address (if provided)

• Any additional information you provide when scheduling an appointment or using our services

2. How We Use Your Information

We use the information collected for the following purposes:

• To send appointment reminders, confirmations, and updates

• To share important service-related announcements

• To provide links to our customer portals and scheduling system

• To send promotional offers, special discounts, and service updates (only if you have opted in)

• To respond to inquiries and provide customer support

3. SMS/Text Messaging Policy

By providing your phone number, you consent to receive text messages from Zappy Services.

• Your phone number will be used exclusively to send you messages you have opted to receive based on your consent.

• We do not sell or share your personal information with third parties.

• Message frequency may vary.

• Standard message and data rates may apply.

• You can opt out of receiving text messages at any time by replying “STOP.”

4. How We Protect Your Information

We take security seriously and implement industry-standard measures to protect your personal information from unauthorized access, disclosure, or misuse.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only when required by law or for operational purposes necessary to provide our services (e.g., appointment scheduling platforms).

6. How to Opt Out

You can opt out of text messages or promotional communications by:

• Replying “STOP” to any text message.

• Contacting us at support@zappyservices.com to update your communication preferences.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this page periodically.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Zappy Services

4611 Huntington Drive N

Los Angeles, CA 90032

Email: contact@zappyservices.com

Phone: (323) 200-9900

Website: www.zappytax.com